THE ART INSTITUTES INTERNATIONAL - KANSAS CITY
"A special thank you to Environmental Mechanical for providing service that exceeds expectation and employing individuals who truly demonstrate service that goes above and beyond. I would like to take a moment to recognize Jerry Hoover for his efforts this week at our site and extend our thanks for his professionalism and service excellence.
After numerous service calls from other servicers for the same issue, Jerry spent the time this week to ensure that our problem was solved. In the past several weeks we have consulted engineers and architects to track down solutions since every other servicer's report was noted as a design issue in our HVAC system. Today after a service call from Jerry, we are operating at peak performance - using the system as it was designed after a relatively simple fix from Jerry.
Environmental Mechanical - keep up the great work and please pass along our sincere thanks to Jerry Hoover. We appreciate your integrity and professionalism and you have truly earned our business. From now on, we're calling Environmental Mechanical first and requesting Jerry!"
With sincere thanks,
Chris A. Martin, Director of Administrative and Financial Services
